Careers

CRM Functional Consultant

Malta

Partner with sales and customer-service teams to design practical Dynamics 365 CRM processes. You will map customer journeys, configure workflows, support integrations, and help client teams adopt a more connected way of working.

Key Responsibilities:

  • Run CRM discovery and requirements workshops.
  • Configure Dynamics 365 Sales and Customer Service capabilities.
  • Design workflows, forms, views, and business rules.
  • Support integration and data-migration workstreams.
  • Train users and improve adoption after go-live.

Qualification

  • Experience with Microsoft Dynamics 365 CRM or a comparable platform.
  • Strong process-mapping and stakeholder-management skills.
  • Ability to translate business requirements into functional solutions.
  • Microsoft certifications are advantageous.

What We Offer:

  • High-impact client work.
  • Certification and learning support.
  • Collaborative project teams.
  • Long-term career development across Africa and Europe.

Apply for
Vacancy

CRM Functional Consultant